Full Time and Part-Time Remote Customer Service Gig!

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ERC is an independently owned company that outsources customer service agents for small businesses! This company is currently looking for work from home customer service for select states.

Here’s a quick snapshot of what ERC said they are looking for in their work from home customer service agents!

W@H Customer Service

“Thrive in a fast-paced, competitive virtual contact center. We create the culture, YOU create your next level of greatness.”


  • Must have the following: desktop computer or laptop, headset with USB connect, Ethernet cable, Internet router with a free network connection, broadband with a downstream of least 10mbps and an up stream of 16mbps, and a land-line with a free port for a work phone.
  • Go-getters that are tech-savvy, confident and self-driven
  • People that have a passion for providing above and beyond customer service experiences
  • Possess a HS diploma or GED
  • Ability to pass a criminal background check and drug screen
  • Ability to work a flexible schedule, which may include some weekends and holidays to meet business needs                      
  • Successful completion of a computer assessment is required


To be considered for this position you must be located in one of the following states:

Florida, Georgia, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Montana, Nebraska, New Mexico, North Carolina, North Dakota, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Wisconsin, or Wyoming. 


Compensation is stated to start at $9.00-10.00/hr. Benefits are listed as:

  • Contests for prizes monthly
  • Paid training (Get paid to learn)
  • Full-time permanent (non-seasonal) employment
  • $9.00 – $10.00/hour 
  • Benefits eligible after 60 days
  • PTO and Paid Holidays


Now that you have the details, it’s time to apply! Remember, both full-time and part-time opportunities are available. Good luck!


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