Babes, it’s that time of the year again! Intuit Turbo Tax is teaming up with Sykes!
Intuit is hiring hundreds of contract customer service agents. This contract opportunity will last through April 15th, 2021. Here’s what Sykes had to say about this gig:
Remote Intuit Customer Service Expert
“As a Remote Intuit Customer Service Rep working right from the safety & comfort of your own home.
In this role, we’ll train you to become an expert on Intuit’s Turbo Tax software so you can confidently answer questions and provide solutions to their customers.
You will not be answering tax-related questions though, so no need for any special tax experience. “
What Will I Have To Do?
Sykes keeps it pretty straightforward with this one. Check out the job expectations:
- Interact and provide service to customers face-to-face via webcam (don’t worry, your picture will only show as a thumbnail, and SYKES will provide the web camera and a backdrop for your use!)
- Communicate clearly and concisely, demonstrate empathy and the ability to de-escalate
- Leverage your strong computer skills and the ability to navigate through multiple systems to research information quickly
- Meet and exceed Intuit and Sykes success metrics, including average handle time, quality assurance, customer service and schedule adherence.
And the Pay?
So, babes, I cannot 100% confirm this pay-rate, but word on the curb is pay starts at just $10.00 an hour. There’s a slight chance pay has bumped up to about $12-13 hourly. Again, that’s not totally confirmed, but I’ll keep you all updated.
- A high school diploma or GED and are at least 18 years old
- Excellent computer and communication skills, both written and verbal
- A stand-alone computer monitor, USB/corded headset, and quiet, distraction-free home workspace
Sykes does not hire in the following states:
Alaska, California, Delaware, District of Columbia, Hawaii, Illinois, Louisiana, Maine, Maryland, Massachusetts, New York, Puerto Rico, Rhode Island, Vermont, and Washington.
Ready To Apply?
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